FAQ’s

The following are answers to commonly asked questions. If you have additional questions, please call the pharmacy at +5999 737 6155 or contact us via email.

  • Opening Hours
  • Pharmacy
  • Other
What are your opening hours?
Is the store open on Sunday when your store is on duty?
Can I order my medicine online?
Can I order my medicine via WhatsApp?
Is it possible for me to make an appointment with a pharmacist?
What if I need a medication but I’m not sure whether I need a prescription. What should I do?
Can I get my medication delivered at home?
Where can I find the patient information leaflet for medicines (bijsluiter)?
Can I have my incontinence supplies (diapers) delivered to my house?
How soon can I apply for my next month’s prescription?
I am a SVB customer and I am going abroad for a long period of time. What should I do to ensure that I have all of my medicines on prescription for my trip?
Where can I find a list of the medicines SVB covers for their insurers?
Where can I file a complaint?
Where can I leave a compliment?

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